Filesmart Tax

Refund Policy

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Tax Extension Submission: After your tax extension submission is received, we will process with the IRS on your behalf and charge your card if you elect for us to do so. There are no refunds allowed for successfully submitted tax extensions, or submissions that fail due to incorrectly submitted data.

DFY Tax Return Preparation: A non-refundable processing fee of 20% will be deducted from all DFY refunds to cover the costs incurred during the original transaction.  Once your tax return has been fully prepared by one of our tax professionals, we are unable to provide any refunds on the work created.

FileSmart and IRS Shield Memberships: Subscription fees are non-refundable; however, customers may request a refund for a renewed subscription by contacting us within two (2) calendar days after the renewal date to receive a full refund of the most recent subscription fee.

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Last Updated on February 15, 2023